Apply for Housing Benefit and Council Tax Support

Getting started

Please download and complete a  Council Tax and Housing Benefit claim form (PDF 788KB)

Filling out your claim form

Please follow the instructions on your claim form. You will need:

• proof of rent (a rent statement or tenancy agreement stating your rent)
• ID (a passport or driver’s licence)
• proof of income (a payslip or benefits statement)
• proof of savings (a bank statement or pass book)

Please note:  You do not need to provide evidence of rent for Council Tax Support only claims.

Return your form to us

Send your completed form, including the documents listed above, to:

Benefits, The Forum, Marlowes, Hemel Hempstead, Herts, HP1 1DN

Please note: you must send us the originals of your documents.

We aim to look at your claim within five days.

We aim to make a decision on your claim within 23 days and we will write to you when we have made our decision. If we have all of the information, we will make a decision sooner. If we need more information, we will write to you.

Want it sooner?

We will fast track your claim and process it in two working days if:

• you apply in person at The Forum in Hemel Hempstead, and
• you provide all the information and supporting evidence we need.

Need help filling in the form?

If you need help completing the claim form, please contact us.

• Email customer.services@dacorum.gov.uk
• Phone 01442 228000
• Visit our Customer Service Centres in Hemel Hempstead, Berkhamsted or Tring. 
• If you find it difficult getting to one of our Customer Service Centres, we can arrange for a benefits officer to visit you at home. To make an appointment for a home visit, please email benefits@dacorum.gov.uk or call 01442 228000.