Dacorum Borough Council
A Great place to Work

Local Government Pension Scheme with employer contributions of 18.5 per cent

WorkLife

Flexible working, including home working, to give a great work-life balance

Holiday 05

Up to 32 days' annual leave, plus bank holidays, and the option to purchase an additional week

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Our people
Garden

A great working environment

Based in the heart of Hemel Hempstead, the Forum offers our employees a modern, state of the art building, which provides a safe and inspiring place to work.

The open plan offices and central atrium provide a light and spacious working environment for all to enjoy.

The building has been planned to deliver a comfortable temperature all year round and has shower and wash room facilities for those cycling to work, or exercising during the day.

The Forum is also home to Hemel Hempstead Library, the Register Office, voluntary sector partners including Citizens Advice and a central café, making it a great place for the whole community to come together.

Our values

We have a clear set of values that are fundamental to who we are and how we behave. These behaviours help us deliver on our priorities as well as guiding the recruitment and training of the staff who work for us.

Support

We will support each other and work together

  • I encourage creativity, champion learning and staff opportunity
  • I accept that things go wrong and learn from it
  • I listen and always respond appropriately
  • I recognise the power of teamwork and that we can achieve more together
  • I support my team to deliver
  • I build rapport, trust and respect others

Focus

We will put the needs of the customer first and be a customer focused organisation

  • I communicate with transparency and empathy
  • I will do things when I say I will and be clear about our timescales
  • I listen to what customers say and learn from their experiences
  • I will put the need of customers first and actively see things through to resolution
  • I look for ways to support people to do more for themselves, especially in relation to digital interactions

Honesty

We will be honest and act with integrity

  • I communicate clearly, kindly and honestly with colleagues at all times
  • I express my views and respect the way forward
  • I am always honest even when things are not going well
  • I am open to feedback
  • I do the right thing
  • I do what I say I will do

Accountable

We will be accountable to each other to get things done

  • I take timely and considered decisions and own them
  • I am responsible for my actions and delivering towards success
  • I am aware of my impact on others
  • I challenge constructively and accept challenge positively
  • I am brave enough to ask for help

Nurturing

We will nurture Equality, Diversity and Inclusion

  • I treat everyone fairly, with courtesy and respect
  • I empower people by respecting and appreciating what makes them different
  • I ensure everyone feels welcomed, heard and included
  • I always consider the impact of decisions on our staff and communities
  • I do not tolerate racism or any form of discrimination and will appropriately challenge poor behaviour attitudes

Ambitious

We will be ambitious for our places and our people

  • I challenge what we do and encourage innovation
  • I empower my team and help them deliver for our customers
  • I help others to excel and encourage my colleagues to be ambitious
  • I am positive and have a ‘can do’ attitude
  • I am aspirational for my team, the whole Council and Borough