Warning signCoronavirus (COVID-19): The Forum in Hemel Hempstead and civic offices in Tring and Berkhamsted are now closed to the public. Our online services remain available and we urge customers to use this facility. If your enquiry cannot be answered via our website, please email customer.services@dacorum.gov.uk or call 01442 228000. Please only contact us for essential/urgent enquiries. For council service updates and other advice, please see our COVID-19 page×

Assisted collection

An assisted collection is available to householders if they are unable to take their wheeled bins and caddy to the kerbside due to:

  • infirmity
  • serious long-term illness, or
  • disability

Coronavirus (COVID-19)

We are not currently accepting any new Assisted Collection requests. If you already have an assisted collection, this will be collected. If it is missed, please report using the missed bin form.

Due to the current situation, we are running a limited waste service. This page will be updated when requests reopen. Thank you for your understanding.