Warning signCoronavirus (COVID-19): The Forum in Hemel Hempstead and civic offices in Tring and Berkhamsted are now closed to the public. Our online services remain available and we urge customers to use this facility. If your enquiry cannot be answered via our website, please email customer.services@dacorum.gov.uk or call 01442 228000. Please only contact us for essential/urgent enquiries. For council service updates and other advice, please see our COVID-19 page×

Cookies policy

When data is provided to us, we use it solely for the purposes for which it was provided. Confidential information will not be disclosed to third parties.

We recognise that your information is valuable and we take all reasonable measures to protect it whilst in our care. If you wish to contact us about this policy, please email foi@dacorum.gov.uk.

Our cookie policy

What are cookies?

To provide you with a good experience we sometimes place small files known as cookies on your computer. A cookie is a text file made up of letters and numbers that allows us to distinguish your browser/device from another visitor’s browser/device.

To learn more about cookies and how to manage them via your browser/device, please visit www.aboutcookies.org.uk.

What do we use cookies for?

We only use cookies for two reasons: to remember your account settings so that we know to let you have access to the right areas of our site, and to allow us to count the number of visitors to our site and how they move around it. There are other types of cookies that track your browser/device across websites you visit but we do not use these.

Here are details about the cookies that are on our site:

What can I do about these cookies?

You may block these cookies using your web browser. Please visit www.aboutcookies.org.uk for more information and instructions on how to manage cookies.

Session cookies

These are temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognise you. You will have to log back in (if login is required) or select your preferences/themes again if the site uses these features. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser. Secure cookies are only sent over an encrypted connection.

Cookie name Domain
ASP.NET_SessionId dacorum.gov.uk
JSESSIONID dacorum.gov.uk
CookieDetection system.spektrix.com
__utmc dacorum.gov.uk

Persistent cookies

Persistent cookies help websites remember your information and settings for any future visits. This results in faster and more convenient access since, for example, you don't have to log in again.

Besides authentication, other website features made possible by persistent cookies include: language selection, theme selection, menu preferences, and internal site bookmarks or favourites.

On your first visit, the website is presented in default mode. During your visit, you select your preferences and these preferences are remembered, through the use of the persistent cookie, the next time you visit the site.

For example, a website may offer its contents in different languages. On your first visit, you may choose to have the content delivered in French and the site may record that preference in a persistent cookie set on your browser. When you revisit that site it will use the cookie to ensure that the content is delivered in French. A persistent cookie enables a website to remember you.

Cookie name Domain
is_unique No statcounter.com
CFID www.housecall.co.uk
CFTOKEN www.housecall.co.uk
Ppsessionid planningportal.gov.uk
VISITOR_INFO1_LIVE www.youtube.com
_utma, _utmb, _utmz www.dacorum.gov.uk
Pid twitter.com

Google Analytics

Google Analytics also uses cookies to track site visitors. Because Google Analytics only uses JavaScript to set cookies, as opposed to setting cookies statically as nearly all other analytics systems do, the exact Google cookies are not detected in the Cookies sections above. However, we check for the Google code and report on its presence in this section. More technical information can be found in Google's article Cookies and Google Analytics.

Cookie name Domain
UA-17714213-1 www.dacorum.gov.uk
UA-9402810-1 data.1010global.org
UA-27409528-1 www.berkhamsted.gov.uk
UA-3945135-1 www.housecall.co.uk
UA-3254756-35 www.tring.gov.uk
UA-86299053-1 www.oldtownhall.co.uk

More information

If you have any questions about your privacy or how we use cookies on our site please do not hesitate to contact us at foi@dacorum.gov.uk and we can discuss your concerns.

This policy was last updated 30 May 2019.

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